But, if you do want some professional help, you can get it for free. You can service your computer on your own

We recommend against using the Geek Squad, obviously. If you go to Best Buy’s Geek Squad instead. Drop in and a “Service Advisor” will offer some free services for any Windows laptop, no matter where you purchased it.įree services include “extended diagnostics,” “software repair or support,” “virus and malware removal,” and “PC tune-ups.” For comparison, just the “Virus and spyware removal” Think of it a bit like the Genius Bar at an Apple Store - yes, those Microsoft Stores feel very modelled on Apple Stores.Īllows you to choose a nearby store and make a free appointment. This service is a part of Microsoft’s in-store “Answer Desk” service. ViewĪn up-to-date list of Microsoft Store locations Microsoft is opening more and more stores each year, so you may have one near you soon if you don’t already.

There are locations in most US states and some major urban centers across Canada. This is obviously only useful if there’s a Microsoft Store location near you. The Only Safe Place to Buy a Windows PC is the Microsoft Store

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